Unable to deploy new matches.

[mumpsimus]

After having an issue where I had to deploy every match twice for some time, I am now unable to deploy at all, and I'm seeing some older matches show up as either unwatched or undeployed:

wat3.PNG (213.6 KiB) Viewed 1850 times

There are about twice as many matches as in the screenshot in this weird state, and then there are about again as many newer matches that show up normally.

[mumpsimus]

Tried 'reset multiplayer matches local storage' now all matches are gone, but creating a new match still does nothing, and after the first time, it tells me I have undeployed matches, but these do not show up.

[mumpsimus]

And now, after closing the application and restarting, I get a black screen when I click 'Career'.

[mumpsimus]

After syncing my new account with this one (I chose keep server data), I'm still unable to start, play or even replay matches...

[mumpsimus]

It notified me about a sync conflict again, I clicked keep server data again, and now the game won't start at all. It's permanently stuck in the 'Loading Game...' screen, with the spinner moving.

[GFX47]

I checked your match history and everything looks fine.
Can you please send me your logs?
Hold 3 fingers on the screen to pop up the console.

[masterplayer]

And now, after closing the application and restarting, I get a black screen when I click 'Career'.

Same.

Code: Select all

Gladiabots.MultiplayerMissionStorageManager > Unable to find #0 object!
NullReferenceException: Object reference not set to an instance of an object

Edit: Nevermind, resetting local matches storage fixed the problem.

[mumpsimus]

Still having the same issues on windows, will send logs again.

[GFX47]

Checked your logs.
Did you try to reset your local storage?
Do you have enough disk space?
Did you try to launch the game with admin rights?

[mumpsimus]

I did reset local storage several times.
I think I have enough disk space, but will check.
I'm not running the game as admin. Should I? That seems like a bad idea.

when I finally got another match deployed, it showed no bots on either side, and then declared a draw, but when I found the replay, it looked nothing like a draw:

Replay 949658

[GFX47]

I'm not running the game as admin. Should I? That seems like a bad idea.

It's just a test to see if it changes the behavior.
It looks like the game can't save any data on your computer. Which means the whole game will bug.

[mumpsimus]

I'll try that, though I'm not sure if I can from the itch launcher. Disk space seems like a likely original cause of the problem. I ran out of disk space a week or two ago. I have since cleaned up and have over 80GB free though, and the issues persist.

I can deploy a match, but then after I commit, nothing happens and I see the deploy screen again. When I hit commit again, I get the match already committed error, but the replay does start playing after that.

Also, I am getting the sync dialog on every startup, and frequently more than once, and after resetting local storage and resyncing (or the other way around), I no longer see any matches show up in the ranked history, or sometimes 2 or 3, but not the full list.

I'm wondering if I should do a clean install at this point.

[mumpsimus]

Started the itch launcher as admin, which may or may not spawn child processes with the same account, but it didn't change anything.

[mumpsimus]

Reinstalled (through itch) which preserved my account data, resynced again, still no match history, and now I get the blank screen again after creating a new match. Unless you think there's value in debugging this more, I'm tempted to blow away all my data on windows, start a new account and ask for yet another sync. I think the most likely underlying issue is that the code is not fault tolerant in case of write failures, and it's possible to get the local account data into an unrecoverable state.

[mumpsimus]

... I'm tempted to blow away all my data on windows...

I'm not sure what exact files/directories to delete to achieve this though.

[mumpsimus]

After deleting the registry entry, creating a new account and syncing that, the issue is resolved.

[ElvenMonk]

After update to alpha13 I can't see ranked match history at all on Android. Thus I'm unable to resolve unwatched match.

[GFX47]

Does it look like this when you scroll down?