PLEASE READ BEFORE REPORTING ANY BUG

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GFX47
Dev Team
Posts: 2461

PLEASE READ BEFORE REPORTING ANY BUG

Post#1 » 15 Nov 2016, 09:33

If you want to report a bug, please check the roadmap first using the search engine in "Menu / Filter Cards".

If the bug has already been reported, please vote for it. [registered users only]

If it's a new bug, please create a new topic in this forum giving as much details as possible:
  • The game version
  • The platform you are playing on
  • What happened before the bug
  • What happened when the bug occured
  • Go to the settings/misc menu of the game and click on the "Send logs to the dev" button (Choose your email app, replace the default message with the bug description and send it)

As soon as I can reproduce it, I'll add it to the "Bugs" list of the roadmap.

Thanks for your help!

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GFX47
Dev Team
Posts: 2461

Re: PLEASE READ BEFORE REPORTING ANY BUG

Post#2 » 19 Dec 2016, 12:23

Edit: logs can now be sent via the dedicated button in the settings menu

User avatar
GFX47
Dev Team
Posts: 2461

Re: PLEASE READ BEFORE REPORTING ANY BUG

Post#3 » 15 Jun 2018, 11:01

If the game logs are not enough, I may ask you to send me "crash logs".
Here's how to do it:

  1. On your PC: Install USB drivers matching your device
  2. On your phone: enable “USB Debugging” in "Settings/Developer Options".
    If you don’t see "Developer Options", then you will need to enable it by going to "Settings/About Phone" then tapping on "Build number" 7 times
  3. On your PC: download this file, unzip it somewhere and double click on the CLICK_ME.bat file
  4. On your phone: launch Gladiabots and make it/wait for it to crash
  5. On your PC: close the CLICK_ME window
  6. On your PC: it should have generated a crash.log file, send it to me

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