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App won't open

Posted: 14 Feb 2018, 19:04
by MrChris
When I open the app it takes about 2 minutes to load then it crashes. I don't get to the menu.

Not sure if it's due to the amount of user data the so it's using

Screenshot_20180214-175659.png
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Re: App won't open

Posted: 14 Feb 2018, 19:05
by MrChris
Deleting the app cache doesn't do anything

Re: App won't open

Posted: 14 Feb 2018, 19:15
by Hairy Phil
Just for comparison:

Screenshot_20180214-191222.png
Alpha 12 on a Nexus6P running Android 8.1.
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Re: App won't open

Posted: 14 Feb 2018, 20:07
by GFX47
Could you guys check your device files in Android/com.GFX47.Gladiabots and tell me what is taking so much space?

Re: App won't open

Posted: 14 Feb 2018, 20:42
by Hairy Phil
To be clear, my app is working. I'm just providing a control sample to help MrChris.

My cache contains mainly 50MB of Unity advertisements.

My 78MB of "user data" does not seem to be stored in that Gladiabots folder.

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Re: App won't open

Posted: 14 Feb 2018, 23:32
by MrChris
I'm not sure where all that data is stored.

There is only 27mb in /Android/data/com.GFX47.Gladiabots

Re: App won't open

Posted: 14 Feb 2018, 23:36
by GFX47
I'm lost here...
The only solution I have for you right now is to uninstall and reinstall the game + sync back to your current account.
I'd really like to know where those 255MB are though.

Re: App won't open

Posted: 14 Feb 2018, 23:40
by MrChris
Done. The game loads up a LOT quicker now.

Can you link my new username MrChris.v2 to MrChris? Thanks!

Re: App won't open

Posted: 14 Feb 2018, 23:55
by GFX47
Done.
Still OK after sync?
How much user data after that?

Re: App won't open

Posted: 15 Feb 2018, 00:25
by MrChris
I didn't reinstall the app I simply deleted all user data using the "clear data" function.

I now have 1.13MB of user data after the sync.

Re: App won't open

Posted: 15 Feb 2018, 00:34
by MrChris
seems like some data is just building up as time goes by? this could explain the increased laginess some have reported and what I saw myself

Re: App won't open

Posted: 15 Feb 2018, 00:43
by GFX47
Looks like it...
For how long did you have the game installed?

Re: App won't open

Posted: 15 Feb 2018, 00:48
by MrChris
Couldn' say. Quite a long time now

Re: App won't open

Posted: 20 Feb 2018, 22:37
by jkjkjkjk
Hi, I'm a brand new user and had the same symptom on my android phone after maybe 8 hours of usage. After reading this thread, I deleted my user data (100 MB) but I now have lost all my AIs. I read the post on user sync but am not clear how I sync back my data to my device. My username is jkjkjkjk but when I go to career mode now and enter that, it just tells me that username is already taken.

Any advice? I'd really rather not re-create my AI from memory :)

I've played quite a few competitive programming games over the years, but this is by far the most elegant I've seen, congrats on the achievement!

Re: App won't open

Posted: 22 Feb 2018, 22:44
by GFX47
jkjkjkjk wrote:I read the post on user sync but am not clear how I sync back my data to my device


Choose a new name and post it here, I'll do the rest.

Re: App won't open

Posted: 23 Feb 2018, 00:10
by jkjkjkjk
Thanks for the offer, but I did actually end up just re-building my AI from scratch and it's way better than what I had before, so I'm fine! I just broke 1600... thanks! Amazing game, I'm evangelizing it to my developer friends.

Re: App won't open

Posted: 01 Mar 2018, 22:05
by pier4r
Ok after mentioning in the thread for the account synch that gladiabots does not start. It happened again.

So last time around 13.00 of today I closed it correctly and now it does not open (also it loads for 2-3minutes as it did even when it worked).

I cleared the cache without wiping all the data but still it does not work. What do I do? I also made a video to collect the behavior in comparison with rovio "bad piggies".

Re: App won't open

Posted: 02 Mar 2018, 01:00
by GFX47
It doesn't open or or it loads indefinitely?
I'd like to see the video and the logs if you can get them from the console (hold 3 fingers on the screen for a few seconds and use the top right corner cogwheel icon).

Re: App won't open

Posted: 02 Mar 2018, 10:54
by pier4r
I'm uploading the video. It needs 2 hours.

No chance to get the logs.

Re: App won't open

Posted: 02 Mar 2018, 11:01
by pier4r
Anyway what do I do in the meanwhile? I don't play?

If I have to clear the data I'm going to uninstall and reinstall the entire gladiabots. Maybe it helps to clean up some pesky config errors.