App won't open

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GFX47
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Re: App won't open

Post#41 » 08 Mar 2018, 09:26

Can you delete the UnityAdsCache folder?

pier4r
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Re: App won't open

Post#42 » 08 Mar 2018, 11:13

Yes. (for info, it is the same as doing "clear cache data" from the android control panel)

It does not help. Still crashing after some seconds.

Ah wait, you don't mean cleaning the folder, you mean deleting it.
Done.

Still crashing like above.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

mcompany
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Re: App won't open

Post#43 » 09 Mar 2018, 06:38

By the way, when my app crashed originally, clearing my cache didn't do anything and the game wouldn't let me open the app without crashing after the splash screen. I haven't been 100% active lately, so whether or not I may get any additional crashes is fairly unknown

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GFX47
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Re: App won't open

Post#44 » 09 Mar 2018, 07:59

Could you try to start the game with internet off?

pier4r
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Re: App won't open

Post#45 » 09 Mar 2018, 10:14

GFX47 wrote:Could you try to start the game with internet off?



network on: crash after few seconds.
network off: Hello addictive game my old friend. (after loading for some 45-75 seconds)

Nice debugging skills there! (although, quite a bug if something network related crashes everything at the start)


network off -> start -> network on -> deploying a game -> Freezes on deploying a match, it crashes after being frozen for some seconds.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

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GFX47
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Re: App won't open

Post#46 » 09 Mar 2018, 10:30

I think I understand what's going on.
I'm working on a fix.
For now (alpha 12), the only viable solution is to reinstall and resync, sorry for the inconvenience :/
I'll try to push an alpha 13 RC as soon as possible.

pier4r
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Re: App won't open

Post#47 » 09 Mar 2018, 12:05

Haste makes waste. Take your time. For alpha 12 I will use this setback as way to limit myself from spending too much time on gladiabots (as I have tons of stuff to do). From time to time I will ask for a resync though.

Until then, I can do tests since I have the app broken.

Further info. If I start it with no network, and the I enable the network, even in idle it crashes.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

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GFX47
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Re: App won't open

Post#48 » 10 Mar 2018, 12:45

Does it still crash when starting the game with internet on?

If that's the case, could you please try this:
- turn internet off
- start game
- go to the career screen
- turn internet on
- refresh match lists
- quit the game (via the main menu button)
- start the game (with internet kept on)

Does it crash at some point?

pier4r
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Re: App won't open

Post#49 » 10 Mar 2018, 14:23

"Does it still crash when starting the game with internet on?"
- sure. If the game would crash every second time, for example, would be somehow usable.


"- turn internet off
- start game"
- done, it never fails to start with internet off

"- go to the career screen
- turn internet on"
- done, but while I was writing this sentence (so, I did not refreshed the match list), the game crashed. Some 10-15 seconds after enabling the internet.


Trying again without pauses now.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

pier4r
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Re: App won't open

Post#50 » 10 Mar 2018, 14:26

If I am fast enough, without leaving 10-15 seconds to the game after I enable the wifi connection, the match list is refreshed and I am able to quit from the game without crashes.

Now starting it with internet on....
- Nope, it doesn't start.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

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GFX47
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Re: App won't open

Post#51 » 10 Mar 2018, 14:41

So it's not what I thought...
Seams to be directly linked to any network usage (push or pull).

pier4r
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Re: App won't open

Post#52 » 10 Mar 2018, 14:54

Android offers me the possibility to send "feedback" if an app crashes at the start. Does this feedback reaches you as well? Because there there would be -maybe - useful logs.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

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GFX47
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Re: App won't open

Post#53 » 10 Mar 2018, 14:59

Don't know, you can try it, I'll tell you.

pier4r
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Re: App won't open

Post#54 » 10 Mar 2018, 15:10

Sent.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

pier4r
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Re: App won't open

Post#55 » 11 Mar 2018, 14:33

Would it be possible to implement a debug function, like "reset matches local storage" that resets everything short of the name? Then immediately asks for server data synch?

This to avoid to use "delete data" from the android control panel, and then do an account sync. In this way the account sync is avoided, but effectively the rest of the data is gone and the user has to download it from the server.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

pier4r
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Re: App won't open

Post#56 » 12 Mar 2018, 20:24

Do you have any other test to do? Otherwise I am going to ask again for another sync (also this time I will be careful to play less than 50 games per session).

Also, did the android feedback reached you or nothing at all?
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

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GFX47
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Re: App won't open

Post#57 » 12 Mar 2018, 21:06

No more test for now, sorry.
And I didn't receive anything.

pier4r
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Re: App won't open

Post#58 » 19 Mar 2018, 00:46

And it broke again. The longest session today was 32 games.

The game said "connection failed", then crashed. Tried to open again, does not work.
I will ask for a reset in some days.
http://www.reddit.com/r/Gladiabots/wiki/players/pier4r_nvidia_shield_k1 -> Gladiabots CHAT, stats, insights and more ;

Rekadon
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Re: App won't open

Post#59 » 03 May 2018, 15:40

I have the same problem. If you load the app in online mode failure occurs. The message "an error has occurred in the application"appears. Offline loads and works.

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GFX47
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Re: App won't open

Post#60 » 03 May 2018, 22:32

Rekadon wrote:I have the same problem. If you load the app in online mode failure occurs. The message "an error has occurred in the application"appears. Offline loads and works.


Sorry to hear that :(
For now the only solution is to reinstall and sync to your previous account.

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